VENDOTEK LTD is an innovative Armenian developer and manufacturer of equipment for cashless payments
Mission
- Identify industry trends and stay one step ahead
Our values
- Product quality and security of payments, which are confirmed by international certificates
QUALITY POLICY
Our company develops POS terminals and software for POS terminal equipment.
Our Mission is to create unique equipment that has no analogues on the market and fully meets the requirements and expectations of consumers.
We appreciate our customers and respect their interests. Our company solves all arising issues in the shortest possible time.
We appreciate our employees and try to create the most comfortable and productive environment, because it is the only way we can achieve good results
Our mission is a mutually beneficial and productive cooperation between all interested parties - customers, our employees, suppliers and distributors:
✔ We create high-quality equipment with tremendous configuration flexibility and an almost unlimited area of application;
✔ The main principle of our work is continuous development and improvement;
✔ We constantly optimize the internal processes of the company to achieve the best result;
✔ We have reliable and relevant information about each stage of production, this gives us reliable control over the entire development process;
✔ Our employees are high-level professionals who are involved in the process and ready for training;
✔ We carefully monitor the customers’ requirements and expectations. This gives us the opportunity to constantly improve the quality of our products and set new goals;
✔ The quality management system for us is not an empty phrase, we try to meet its requirements as much as possible and do not miss the chance to increase its effectiveness;
✔ We adhere to the following configuration management policy to achieve the company's goals and provide benefits to our customers and partners:
- We maintain configuration management system complied with the Terminal Quality Management (TQM) Requirements developed by the Mastercard International Incorporated and continually improve the effectiveness of the system;
- We establish measurable quality objectives, including configuration management objectives, regularly review achievement of the objectives, and update these objectives basing on the achieved results and gained experience;
- We keep strict Product Configuration Identification by determining and documenting the functional and physical characteristics of the configuration items (CIs);
- We implement strict product Change Management by controlling changes to the CIs and their related documentation;
- We support Product Configuration Status Accounting by recording and using of information needed to manage CIs effectively, including the status of proposed changes and the implementation status of approved changes;
- We carry out Product Configuration Audit on each stage of the Product life cycle by verifying the the CIs conformance to specifications, interface control documents and other requirements.
✔ The entire staff of the company shares the principles of the quality management and the configuration management, participate in the process of its continuous improvement, clearly understand the goals of their work, see the result and affect it.
Development and maintenance of the quality management system in accordance with the ISO 9001: 2015 requirements and the configuration management system in accordance with the TQM requirements have helped us to improve the quality of products and the level of services we provide.
Our customers can be sure that, choosing us, they made the right decision.